Privacy Policy

Last Updated: December 8, 2025

At Word Cloud Trivia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Word Cloud Trivia mobile application ("App") and its features, including free Daily Challenges, one-time purchases of archived challenges and word cloud flash cards, and subscriptions for access to all premium content (collectively, the "Services"), offered by Word Cloud Trivia LLC ("we," "us," or "our"). It also outlines your rights and choices regarding your personal information.

If you have questions, please contact us at support@wordcloudtrivia.com. This policy applies to all users of the Services, unless otherwise specified.

Table of Contents

1. 1. What Information Do We Gather About You?
2. 2. What Do We Do with the Information We Collect About You?
3. 3. To Whom Do We Disclose or Share the Information We Gather?
4. 4. What Are Your Rights and Choices?
5. 5. How Long Do We Retain Data?
6. 6. How Do We Protect Your Information?
7. 7. Are There Guidelines for Children?
8. 8. How Is Information Transferred Internationally?
9. 9. What Is Our Legal Basis?
10. 10. What About Third-Party Services?
11. 11. How Are Changes to This Privacy Policy Communicated?
12. 12. How Can You Contact Us?

1. What Information Do We Gather About You?

We may collect personal information that you provide directly, information collected automatically when you use the Services, and information from third parties (such as Apple/Google platform services).

1.1 Information You Provide

• Account information (e.g., email address, display name).
• Purchase and subscription information (processed by Apple/Google or payment processors).
• Communications you send to us (e.g., support emails).

1.2 Information Collected Automatically

• Device and usage data (e.g., device identifiers, app interactions).
• Log and diagnostic data (e.g., crash reports, performance metrics).
• Approximate location (e.g., country/region inferred from IP address).
• Advertising data (e.g., ad impressions and interactions, where applicable).

1.3 Information From Third Parties

• Platform providers (Apple/Google) for purchases/subscriptions and sign-in.
• Service providers that help us operate the Services (analytics, crash reporting, etc.).

2. What Do We Do with the Information We Collect About You?

We use information to operate, improve, and secure the Services, including to:

• Provide the Services, including Daily Challenges, purchases, and subscriptions.
• Process transactions and manage account access.
• Personalize content and improve user experience.
• Provide customer support and respond to inquiries.
• Detect, prevent, and address fraud or security issues.
• Comply with legal obligations.

3. To Whom Do We Disclose or Share the Information We Gather?

We may share information with:

• Service providers (hosting, analytics, customer support tools) who process data on our behalf.
• Platform providers (Apple/Google) for payments and subscriptions.
• Advertising partners (where applicable).
• Authorities or others as required by law, or to protect rights and safety.
• Affiliates or successors in the event of a merger, acquisition, or business transfer.

4. What Are Your Rights and Choices?

You may have rights depending on your jurisdiction, including the right to access, correct, delete, or object to processing of your personal information. To exercise your rights, contact support@wordcloudtrivia.com.

(A) GDPR/UK GDPR/Swiss Rights

• Access, correction, deletion, and portability.
• Restriction or objection to certain processing.
• Withdraw consent where processing is based on consent.

(B) California Privacy Notices and Rights

If you are a California resident, you have additional rights under the CCPA, including rights to know, correct, and delete, and to not be discriminated against for exercising your rights.

5. How Long Do We Retain Data?

We retain your personal information only as long as necessary for the purposes outlined, or as required by law. Retention periods depend on:

• Your account status (e.g., active subscription).
• Legal obligations (e.g., tax records).
• Potential legal claims (e.g., statutes of limitation). We may de-identify data instead of deleting it, ensuring it cannot identify you.

6. How Do We Protect Your Information?

We use industry-standard organizational, technical, and physical safeguards to protect your information, such as encryption and secure servers. However, no system is completely secure. Use strong, unique passwords and do not share them. If you suspect a security breach, contact us at support@wordcloudtrivia.com.

7. Are There Guidelines for Children?

The Services are not directed at children under 13 in the USA or 16 elsewhere. We do not knowingly collect personal information from children in violation of laws like COPPA. If you believe we have collected such data, contact us at support@wordcloudtrivia.com, and we will remove it as required.

8. How Is Information Transferred Internationally?

Word Cloud Trivia is based in Illinois. If you use the Services outside the USA, your data may be transferred to the USA or other countries where we or our service providers operate. For transfers from the EU, UK, or Switzerland, we use safeguards like Standard Contractual Clauses or rely on adequacy decisions by the European Commission.

9. What Is Our Legal Basis?

In jurisdictions like the EU, we process your information based on:

• Consent: Where you agree (e.g. for targeted ads).
• Contract: To provide the Services (e.g. subscriptions).
• Legal Obligation: To comply with laws (e.g. tax reporting).
• Legitimate Interests: For purposes like fraud prevention, security, or marketing, with minimal privacy impact.

10. What About Third-Party Services?

The Services may link to third-party websites or ads (e.g., advertiser sites). We are not responsible for their privacy practices. Review their policies before sharing information. Payments via Apple or Google are subject to their privacy policies.

11. How Are Changes to This Privacy Policy Communicated?

We may update this policy to reflect changes in our practices or legal requirements. We will post updates in the App with a new “Last Updated” date. Continued use of the Services after updates constitutes acceptance.

12. How Can You Contact Us?

For questions or to exercise your rights, contact us at:

• Email: support@wordcloudtrivia.com
• Mail: Word Cloud Trivia, Attn: Privacy Officer 2501 Chatham Rd Suite N, Springfield IL, 62704